FileCloud – Case Study – City of San Diego, US

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Running the Californian City of San Diego’s municipal operations and meeting the needs and expectations of its population of 1 million is a huge challenge. Naturally, the city tries to simplify its activities and processes where
possible, but at this scale, complexity is a fact of life. Procurement, social services, city regulations and more need
communication and information sharing, often with external partners, to function properly. Digitised information has
helped accelerate change and improvement, but also introduced new difficulties, including security and orderly
management of exchanges with many external partners.