SOTI – Case Study – Eczacibasi

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Eczacıbaşı Pharmaceuticals Marketing is one of 40 companies of the Eczacıbaşı Group, a prominent Turkish industrial group founded in 1942. With over 11,300 employees and a combined net turnover of ₺9.5 billion (2019), Eczacıbaşı Group’s core sectors are building products, consumer products and healthcare, as well as IT, natural resources and property development. Read the case study to find out how using the SOTI ONE Platform to help remotely manage devices in the field and troubleshoot downtime issues helped Eczacıbaşı Pharmaceuticals Marketing manage to reduce IT support requests from the field by more than half.